Adopted by Board of Directors June 1, 2023
The Montgomery County Renters Alliance, Incorporated (Renters Alliance), is committed to
protecting your privacy and developing technology that gives you the most powerful and safe
online experience. This Statement of Privacy applies to the Renters Alliance Web site and
governs data collection and usage. By using the Renters Alliance website, you consent to the
data practices described in this statement.
Collection of your Personal Information
The Renters Alliance collects personally identifiable information, such as your e-mail address,
name, home or work address or telephone number. The Renters Alliance also collects
anonymous demographic information, which is not unique to you, such as your ZIP code, age,
gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically
collected by the Renters Alliance. This information can include: your IP address, browser type,
domain names, access times and referring Web site addresses. This information is used by the
Renters Alliance for the operation of the service, to maintain quality of the service, and to
provide general statistics regarding use of the Renters Alliance Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through the Renters Alliance public message boards, this information may be
collected and used by others. Note: Renters Alliance does not read any of your private online
The Renters Alliance encourages you to review the privacy statements of Web sites you choose
to link to from the Renters Alliance so that you can understand how those Web sites collect, use
and share your information. The Renters Alliance is not responsible for the privacy statements or
other content on Web sites outside of the Renters Alliance.
Use of your Personal Information
The Renters Alliance collects and uses your personal information to operate the Renters Alliance
Web site and deliver the services you have requested. The Renters Alliance also uses your
personally identifiable information to inform you of other products or services available from
The Renters Alliance and its affiliates. The Renters Alliance may also contact you via surveys to
conduct research about your opinion of current services or of potential new services that may be
The Renters Alliance does not sell, rent or lease its customer lists to third parties. The Renters
Alliance may, from time to time, contact you on behalf of external partners, including
government and nonprofit partners, about a particular offering, resources or service that may be
of interest to you. In those cases, your unique personally identifiable information (e-mail, name,
address, telephone number as you may have provided) is not transferred to the third party. In
addition, the Renters Alliance may share data with trusted partners to help us perform statistical
analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information except to provide these
services to the Renters Alliance, and they are required to maintain the confidentiality of your
The Renters Alliance does not use or disclose sensitive personal information, such as race,
gender or other stated affiliations without your explicit consent.
The Renters Alliance keeps track of the Web pages our customers visit within the Renters
Alliance Website, in order to determine what the Renters Alliance services are the most popular.
This data is used to deliver customized content and advertising within the Renters Alliance to
customers whose behavior indicates that they are interested in a particular subject area.
The Renters Alliance Web site will disclose your personal information, without notice, only if
required to do so by law or in the good faith belief that such action is necessary to: (a) conform
to the edicts of the law or comply with legal process served on the Renters Alliance or the site;
(b) protect and defend the rights or property of the Renters Alliance; and, (c) act under exigent
circumstances to protect the personal safety of users of the Renters Alliance, or the public.
The Renters Alliance Web site use “cookies” to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize the Renters Alliance pages, or register with the Renters Alliance site
or services, a cookie helps the Renters Alliance to recall your specific information on subsequent
visits. This simplifies the process of recording your personal information, such email addresses,
and so on. When you return to the same Renters Alliance Web site, the information you previously provided can be retrieved, so you can easily use the Renters Alliance features that you
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
Renters Alliance services or Web sites you visit.
Use of 3rd Party Service Providers
This site uses Google Analytics to track and report usage of the Renters Alliance Web site. To learn how Google uses information from sites or apps that use Google’s services, as well as information on how to opt out, please visit Google’s Privacy and Terms.
Security of your Personal Information
Renters Alliance secures your personal information from unauthorized access, use or disclosure.
The Renters Alliance secures the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from unauthorized access, use or
disclosure. When personal information (such as a credit card number) is transmitted to other Web
sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL)
Changes to this Statement
The Renters Alliance will occasionally update this Statement of Privacy to reflect company and
customer feedback. The Renters Alliance encourages you to periodically review this Statement
to be informed of how the Renters Alliance is protecting your information.
The Renters Alliance welcomes your comments regarding this Statement of Privacy. If you
believe that the Renters Alliance has not adhered to this Statement, please contact the Renters
Alliance at Info@renterslliance.org. We will use commercially reasonable efforts to promptly
determine and remedy the problem.
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